Effective Date: August 13, 2025

At The Candy Shop @ Double J Farms, we work hard to make sure your treats arrive fresh and delicious. This Shipping Policy explains how we process, package, and deliver your orders.

1. Processing Time

• All orders are made to order in small batches to ensure quality.
• Please allow [3–5 business days] for processing before shipment.
• During holidays or high-demand periods, processing times may be longer.

2. Shipping Rates & Methods

• Shipping rates are calculated at checkout based on your location and the weight of your order.
• We ship via trusted carriers such as USPS, UPS, or FedEx.
• Tracking information will be emailed to you once your order ships.

3. Delivery Times

Estimated delivery times after processing:

• Standard Shipping: [5–7 business days]

Please note: Delivery times are estimates and may vary depending on the carrier and your location.

4. Shipping Restrictions

• We currently ship within the United States only.
• We cannot ship to P.O. boxes for certain carriers (if applicable).

5. Damaged or Lost Packages

• Once your order leaves our facility, it is in the hands of the shipping carrier.
• If your package is delayed, lost, or arrives damaged, please contact the carrier first.
• For damaged items, contact us within 48 hours of delivery with photos so we can work toward a resolution.

6. Warm Weather Disclaimer

• Candy can be sensitive to heat. During warm months, we recommend choosing faster shipping methods to help protect your order.
• We are not responsible for melting or texture changes caused by heat during transit.

7. Incorrect Shipping Information

• Please double-check your shipping address before placing your order.
• We are not responsible for packages sent to the wrong address provided by the customer.

8. Contact Us

If you have any shipping-related questions, contact us at:

Email: thecandyshopatdoublejfarms@gmail.com
Mailing Address: 988 Webb Hendley Road Nashville, GA 31639